Robust leaders do not shrink back from criticism. The truth is, they respect their critics and haters greater than most individuals do. As an illustration: Final yr Jeff Bezos tweeted image of an outdated journal cowl predicting Amazon’s demise, with this response:
“Hear and be open, however do not let anyone let you know who you might be. This was simply one of many many tales telling us all of the methods we had been going to fail. At the moment, Amazon is without doubt one of the world’s most profitable firms and has revolutionized two solely totally different industries.”
And here is what one other innovator, Elon Musk, mentioned in an interview:
“Continuously search criticism. A well-thought-out critique of no matter you are doing is as beneficial as gold and it’s best to search that from everybody you possibly can however notably your pals… mainly, it’s best to take the method that you just’re mistaken. That you just, the entrepreneur, are mistaken. Your purpose is to be much less mistaken.”
Why is criticism so beneficial? This is my tackle it…
All of us love reward, however reward would not all the time make us develop.
Criticism although? That is a kick within the butt. That can wake you proper up, and shake you out of laziness. Criticism additionally presents you a distinct view on issues — one that you just might need missed or ignored.
Does it damage being criticized? Certain. However you already know what hurts greater than that? Not rising as a frontrunner/entrepreneur. As a result of you possibly can’t deal with actuality. As fellow Inc. columnist Justin Bariso wrote: “[Criticism] is usually rooted in truth–even when it is not delivered in a perfect method.”
Now, how do you truly develop from criticism?
Primarily based on what Bezos and Musk have mentioned, and what I’ve performed as a frontrunner over the past twenty years, here is what I like to recommend you doing:
1. Hunt down criticism from a number of sources.
Aside out of your workers and prospects, you also needs to seek the advice of consultants and different nice firms you could be taught from. From my expertise, these are probably the most beneficial sources in terms of seeing holes and alternatives in what you are promoting. Listed below are a number of questions you might ask:
The place do you suppose we’re sturdy and weak?
What alternatives within the market do you suppose we’re lacking?
What is going on on exterior that would take our firm out — if we do not acknowledge it and take steps to forestall it?”
You may even flip compliments into a chance to get constructive suggestions. I would say one thing like, “That is nice — thanks. Now, give me some trustworthy suggestions…”
2. Hear brazenly with out defending your self.
Hear, ask follow-up questions and just remember to see the place they’re coming from. (In different phrases, maintain your mouth shut, maintain your ears open.)
Then, thank them for the suggestions and strategies. In spite of everything, they took the time to consider you and what you are promoting, and what you might enhance. They deserve the popularity.
3. If the criticism is sensible, change.
Take accountability. When you did screw up, simply be taught and course right. There isn’t any disgrace in doing so. Spend a while to mirror, too — so that you just keep in mind what to enhance subsequent time.
4. The criticism would not make sense, take that as motivation.
There isn’t any have to struggle again. You’ll simply waste your time and even escalate the battle. Simply flip no matter they mentioned into power so that you can maintain working laborious. Follow your imaginative and prescient, so to win and show them mistaken. I really like what Bezos mentioned right here…
“When you determine, by the best way, that the reply isn’t any [to changing]… then no pressure on the planet ought to have the ability to transfer you.”
That is why I maintain my critics and haters shut. I am unable to let you know how a lot it pushes me when individuals inform me that I suck. It pushes me to be the perfect chief and human being each single day.
To them, here is what I’ve to say:
“Thanks a lot, I respect you. Maintain hating. And I’ll see you on the highest.